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the dti Divisions

    Home>> About the dti>> Consumer and Corporate Regulation Division

    Consumer and Corporate Regulation Division (CCRD)

    Dr Shandokane Evelyn Masotja

    Deputy Director General: Consumer and Corporate Regulation Division (CCRD)

    Ms Shandokane Evelyn Masotja


    To lead in consumer and corporate regulation that impacts positively on the South African economy.


    Develop and carry outcoherent, predictable and transparent regulatory solutions that facilitate easy access to redress and efficient regulation for economic citizens, and to promote competitive, fair and efficient markets.


    • To increase access to economic opportunities for small businesses and previouslydisadvantaged citizens;
    • To develop efficient regulation to reduce the regulatory burden on business and increase confidence and certainty in South African business regulation;
    • To create a business regulatory environment that promotes competitive, fair and efficient markets;
    • To provide access to redress for economic citizens to increase confidence in the markets;
    • To promote awareness of rights, duties/responsibilities to increase activism and public participation; and
    • To share and exchange regulatory experience with partners nationally and internationally to promote simple, appropriate and more effective regulatory solutions.


    Consumer and Corporate Regulation Division has the following functional areas:

    • Policy and Legislation

      This area is responsible for developing and reviewing policies and regulatory systems in the areas of liquor, gambling, lotteries, credit, consumer protection, company and intellectual property, as well as public interest regulation. Impact sssessments, to determine the long-term effects of legislation on the economy, also form an integral part of the unit's work. The unit also takes partand presents papers in international organisations, namely the World Intellectual Property Organization (WIPO), World Trade Organisation (WTO), Organisation for Economic Co-operation and Development (OECD) on matters relating to policy and legislation.

    • Legislative Drafting

      This area provides legislative drafting services. Drafting of legislation and regulations is carried out through basic and applied legal research and drafting technique. Policy and regulatory solutions propose inform whether the need for legislation exists or not. The drafting technique provides structure and ensures a more systematic and consistent legal writing. However well- meaning a piece of legislation may be and the readiness of society as a whole to ensure effective implementation and enforcement, there is always the potential to review legislation that is outmoded, in conflict with constitutional imperatives and invalid. The advocacy and policy development component of the programme promotes key principles in legislation, generates informed and effective debates with stakeholders and the general public on the proposed law. Also, takes partin the parliamentary legislative process to motivate for a progressive legislation that promotes the interests of beneficiaries.

    • Market Research and Trend Analysis

      This area conducts research, market intelligence, market analysis and trend analysis to inform policy and regulations and provide early warning systems of market failures. Responsible for carrying out knowledge management system that facilitates relevant subscriptions through information resource centre and ensures development of information management systemsto improve coordination and management of information on legislation and policy development processes.

    • National Liquor Authority

      The area is charged with the responsibility to regulate the macro manufacturing and distribution tiers of the liquor industry by registering macro manufacturers and distributors of liquor. The unit takes partin the outreach programmes to educate the internal and external stake holders about the implications of the Liquor Act. The unit empowers stake holders within formation on how to apply for registration at National Liquor Authority (NLA) by capacitating trading associations with training and create general awareness on the effects of alcohol abuse. Focused inspections, investigations and prosecutionsin relation to violation of legislation and regulations are conducted to strengthen regulation in liquor. Enforce and monitor compliance with the legislation and regulations.

    • Monitoring and Evaluation

      This area conducts regular monitoring and evaluation of regulatory solutions and performance of implementing agencies. The unit is also responsible for regulatory impact assessments on policies, legislation and effectiveness of implementing agencies. The unitassesses the impact of legislation and regulations including the cost benefit thereof. Alignment of legislation and policy within the dti and other government departments and the delivery of the mandate by the agencies.

    • Regulatory Services

      This area coordinates operational controls and systems to improve efficiencies, development of strategic partnerships with other agencies and authorities, improve stakeholder relations management, coordinates divisional strategy, business plans and special projects, internal governance and strategic leadership,and provide guidelines and standards for service delivery. Facilitates transfer of funding to the agencies, and monitors sustainability and effectiveness of the agencies, ensures accountability and leadership in agencies and carry out oversight function in agencies.